12/9/09

News & Views -- HCPL a Star!

From our Library Director, Audra Caplan "...Library Journal has announced its star public libraries in the second round of the LJ Index of Public Library Service 2009 and Harford County Public Library was one of 4 public library systems in Maryland (Harford, Carroll, Baltimore County and Montgomery) that received a star rating. The LJ Index scored 7,278 libraries across the country and “identified 258 libraries nationwide that are delivering exceptional service”. Libraries were grouped by the size of their operating budgets and rated 5, 4 or 3 stars according to four per capita output measures that indicate public service – circulation, visits, program attendance and public internet usage. HCPL was not eligible in the first round because we were not collecting computer usage statistics for that year. This year we received a 4 star rating; the highest for the state."

To read the full article, click the link Library Journal: America's Star Libraries

Background information

Earlier this fall I had the opportunity to sit down with the Branch Manager, Heidi Richardson, to get some background information about the branch. We also spoke about her experience, the role of the branch in the community and the renovations taking place at Whiteford.

“Before the Internet we couldn’t expect to answer homework questions, unless, by chance, we had the exact book they needed. Now with access to electronic databases the size of the branch doesn’t matter. We are on an even playing field. We can find what the patron needs,” explains Heidi Richardson, Whiteford’s Branch Manager. It is easy to see the favorite part of her job -- interaction with the public and being able to offer this rural area a full service branch to the community. The Whiteford Branch is located in Harford County, Maryland, but just 3 miles from the Pennsylvania line and serves patrons in both states. Whiteford is currently undergoing major renovations, which will convert the small 7,300 sq ft building into more than 15,000 sq ft. The original building was built in 1992 and was one of the smallest of the 11 branches in the Harford County Public Library (HCPL). With the renovations the building will nearly double in size making it the 5th largest branch in the system.


The front facade has changed very little since the addition is in the rear of the building. The parking lot is crowded with fencing, construction vehicles, a construction office trailer and the temporary branch in a doublewide trailer along with a dozen or so parking spots. Not knowing what to expect, I peeked in the windows as I walked up the trailer’s ramp. I spied a lone staff member tagging items for RFID. Heidi came out from the small, crowded staff space to greet me. There weren’t many options of where to sit, so we squished into some kid friendly chairs.

I work on a bookmobile so I am accustomed to making use of every square inch. This held true with this temporary branch, as well. Along the walls were stacks, with several rows of shelving toward the far end of the building. Perhaps twenty feet of one wall were DVD’s, video games and CD’s shelved floor to ceiling. In the center sat ten public computers, a copier and a half dozen delivery bags yet to be sorted. In another corner 2 large desks, or maybe small tables, were placed side by side, serving as the circulation and information desks. Each had a single PC and an office chair as a workstation. The children’s area consisted of the table where we sat, a colorful rug, a crate of puppets and a wall of shelving, the top of which was lined with stuffed animals that gazed down playfully as I began the interview.

I began by asking the about the basics of the branch. Heidi stated that before construction Whiteford had a collection size of approximately 50,000 and circulation of over 230,000 items each year. During the move to the trailer staff did a massive weeding and then boxed two thirds of the collection for safekeeping. Any new items that have been purchased for the branch in the last year have been distributed in the same ratio, so that when the branch reopens to the public the shelves will be filled with no additional monetary outlay. Due to budget cuts the staff compliment will remain the same for the new building, though they had been hoping to increase staff. The Assistant Branch Manager and a part time Library Associate did take other positions in the system during the last year and their positions have been left open and will be filled closer to when the building reopens. In the mean time the branch is operating at a reduced schedule. Currently the 5 FTE and 5 PTE staff split their time between Whiteford and other branches.

When I asked about Heidi’s library experience she told me that she began her library career as a “Reading Station Attendant” in Whiteford when, back in the 1970’s, the system operated a trailer in the neighborhood that offered very limited service. The director at that time did not believe in book drops, so hours of operation and patron convenience were issues. She has stayed with the system for 38 years, 30 of which have been spent in Whiteford. She served for several years as an Assistant Branch Manager at another branch and then returned as Whiteford’s Branch manager 8 years ago. In 1979 the original Whiteford branch opened with the prototype of the systems’ new computer based circulation system since the branch was s small it seemed like a good testing ground for this advanced technology. The small branch also had a children’s area and many popular adult titles. In 1991 it was decided to Whiteford with the nearby Highland Branch to create a regional full service branch and a new building was constructed. This branch remained the same until capital funds were procured from the state to expand again in FY09. The construction project is on time and due for completion December 2009. A state grant will supply the shelving for the new building and should be installed in January 2010 so the new building should open to the public by February 2010.

According to Heidi the changes in the branch, building and services over the years were due to changing community needs. She stated several times that she felt the branch was “an integral part of the community” and that her staff knew its needs, including the use of the meeting room, were very important to provide. Patrons come to the branch for free Internet use, free DVD and game rentals, but also for the social interaction. Recently more instruction has been given to patrons for resumes, job applications and computer training. She sees a “quiet, appreciative community with none of the discipline problems other branches experience.” She explains that since many branch staff members “live, work and shop in the area so it is not uncommon for them to bump into patrons at the market, bank or church. They are looked upon by the patrons as part of the community.” Two staff serve on local business boards, one in Maryland and one in Pennsylvania. Out of state patrons account for about 40% of the branch’s business, which Heidi believes is due to the better and expanded service that HCPL offers. The closest Pennsylvania branch is 10 miles inside the line and is housed permanently in a modular unit. Patrons mention the better selection and service HCPL provides. Whiteford does have several Amish families that frequent the branch, as well. Heidi tells the story of how many years ago an Amish brother and sister would visit the branch and the girl would never come inside since she had the responsibility to hold the horse’s reigns. Since then a hitching post has been available to these patrons to satisfy this unique, but essential, need.

Providing service to fulfill community needs is key to the success and expansion on the Whiteford branch. The staff provides a welcoming atmosphere through good customer service and creative programming. The Genealogy program is very popular as are the Teen Advisory Group and weekly Storytimes. Their Friends group host book sales, a quilt raffle, and bakeless bake sales. Focus groups were used to help procure funds and design for the new building. Both teens and adults volunteer hours have decreased through the construction, but are expected to rise with the new branch. In-house volunteer training includes some circulation functions and assistance for the Summer Reading Program (SRP). Active, successful partnerships include local schools and the firehouse. In fact, this past summer the firehouse provided space for many SRP events. The organizations worked around each other’s schedules and enjoyed the unusual and fulfilling experience. The firefighters even supplied cookies for the children’s events!

I asked about any specific plans or projects once the renovated branch opens. Heidi stated, “The new Teen Room includes a wide screen TV and gaming systems that are sure to be a hit.” They are planning youth book discussions, after hours teen events and before hours storytimes, again, all to serve the community needs.

After the interview ended we walked over the construction trailer to get permission to tour the building itself. Luckily, it was no longer deemed a “hard hat area” and I was able to take many photos of the interior. Since I had never been to the branch previous to the construction, Heidi guided me through the site pointing out the former locations of the small meeting room, staff area, stacks and children’s area. When she got about halfway through the building she stopped and pointed to a seam on the concrete floor that marked the new addition. In front of us was a large space, outlined by windows showing off the neighboring trees and fields and topped by a 2-story cupola that let in scattered sunlight and highlighted the dust and debris that had gathered during the construction process. At one end was the glass enclosed Teen Room, at another a study center, yet another was to be home for a barnyard themed children’s area. The space, now divided by ladders, wires and dry wall scraps would soon be the brand new Whiteford Branch. I could just imagine the filled shelves, busy PC’s, diverse patrons, active programs, and satisfied customers that will come.



The interview took place on September 17, 2009 from 9:30-11:00 am with Heidi Richardson (Branch Manager). Daphne Wiese (Circulation Manager) and Anne Winkler (Library Associate) were also present during a portion. I emailed Heidi for clarification on some details the following week. Further information about HCPL can be found at http://www.hcplonline.info/

Why Whiteford? (Issue definition)

Just a few words and a few pictures to give some background on the Whiteford Branch of Harford County Public Library and why I chose this topic for my blog.

Whiteford is located in Maryland, but just 3 miles from the Pennsylvania line and serves patrons in both states. According to the Circulation Manager, Daphne Weise, over 40% of its patrons are from PA. Whiteford began as a “Reading Station" back in the 1970’s when the system operated a trailer in the neighborhood that offered very limited service. The current building was built in 1992 and was one of the smallest of the 11 branches in the system. Before the renovation it was 7300 sq ft with a collection size of nearly 50,000 and a 558 sq ft meeting room. With the renovations the building will nearly double in size to 15,000 sq ft, making it the 5th largest branch--quite a difference! (The photo to the right was taken in 2008)

Due to budget cuts the staff compliment will remain the same for the new building. The Assistant Branch Manager and a library associate did take other positions during the last year and their postions will be filled closer to when the building reopens. In the mean time they are operating at a reduced schedule out of a trailer. Because of this many staff split their time between Whiteford and other branches.
Outside of trailer and staff office (Branch mgr and Circ mgr share this space)





















This blog will chronicle the renovations to the building. Renovations began in December of 2008. The new building will not be ready for the public until January 2010 but most of the interior should be done before December 2009.


I am excited to share this with you! ---Pam


    The next 2 photos show the interior of the trailer. You are looking into the adult area and PC tables form the front door. Notice delivery bags on floor and copier center stage!





The photo above is looking from the back corner toward the entrance. The round table is a makehift staff desk. The 2 rectangular desks with the PCs along the right side are the information and circulation desks.


The last photo is the childrens area.

Construction Photos IV -- almost done


The work on the branch is almost complete! A "soft opening" is scheduled for January 4, 2010 when the Library Board of Trustees, sponsors and the Friends group can view the lovely, new building.The Whiteford Friends group advocated for the renovations for several years and contributed $25,000 towards the construction project. The grand opening should be in February.

This is a view as you walk through the front door. It is beautiful!
The reference desk to the left and the circulation desk is to the right.
(All photos were taken by me on 12/2/09)




The trailer has been removed and the parking lot repaired and resurfaced. Inside the branch much work still needs to be done. The Branch Manager and Circulation Manager have temporary offices in the new meeting room, (pictured below) since it is the only working PC location at this time.The other staff have been sent to other branches in the meantime. Here the Branch Manager, Heidi Richardson, holds the door as another cart of books is moved into the meeting room for storage.


The new staff room is ready for new occupants and the lounge just needs furniture. The fourth photo is the circulation manager's office--not quite functional, yet!



In the stacks new shelving for DVDs and books wait to be filled.


The teen room needs some personality, but should be well used. It is the first exclusive teen room in our system.







Outside the Park and Recreation Department's playground should get lots and lots of visitors! It sits just outside the children's area of the library.

11/19/09

Green Marble & Slate

As I mentioned, Whiteford is just a few miles from the Pennsylvania line and shares much history with the area. The entrance to the branch now features a piece of green marble and a piece of slate donated by a local community group to keep the ties to the rich quarry history of the area.



The following excerpt is from "Delta Borough History" found at http://v6neon.homestead.com/HISTORY.html
"Slate in neighboring Peach Bottom Township and green marble in adjacent Cardiff in the 1800’s brought to the area an influx of Welsh settlers, whose mining skills easily translated to quarrying. Eventually about 500 workmen were employed in 15 operating slate quarries
That Delta-area slate was judged the best in the world at London’s Crystal Palace Exposition in 1850. It is present today throughout the town in sidewalks, gutters, house foundations, sills and roofs, and local cemeteries have gravestones carved of it. (That slate industry eventually lost its markets with the creation of new roofing materials, and the quarries gradually closed.}"

11/6/09

News & Views-- Funding

Wondering how Harford County Public Library (HCPL) is paying for this renovation?

Updated Timeline

Here is a copy of a recent email concerning the progress of the renovation project. They have posted a job vacancy for the Assistant Branch Manager, which has been vacant since before construction began a year ago. Whiteford's materials have special status and wont be due till after the first of the year. Our system went to a shared collection on 11/2/09, so this has been a busy week for everyone!


To ALL STAFF
Whiteford Branch construction is almost finished! The contractor expects to turn the building over to us on Monday, November 9. Although that will be close to the end for the contractor, it will be just the beginning for the Whiteford staff as we move into the next phase: Getting the branch ready for opening.

The next steps will be:
November 9: Anticipated closing of modular.

November 9-15: Vacate modular and set up workspace in main building

Mid-November: Installation of shelving and then furniture and equipment

By end of November: Materials moved from RIV and storage to Whiteford. RFID tag any items not previously tagged.

December: Continuing working on shelving materials and getting equipment set up and in place.

January 4 2010: Soft opening

February 17 2010: Grand opening

This is an abbreviated timeline but it gives you the basics of what will be happening. We will keep you update with more details as we move into each step:

Congratulations to Whiteford staff! It will be a busy but rewarding next few months!

Claudia Sumler
Sr. Administrator, Public Services

Construction Photos III --Fall

These photos were taken by me in late September.


Here is a side shot showing the extent of the new addition. Everything to the left of the tallest (and farthest left) ladder is the addition. Notice the windows in the original building (where scaffolding is located) were for light and not the outside view. The windows in the addition now frame the countryside.




A photo from inside rear corner of addition (the same wall shown above). So the windows on the left are the same as above. Small room straightback (behind equipment) will be quiet/study room.
Windows to the right face the rear.
                                                                           
                                                                            
This photo is taken from leftside of photo above, looking right. You can see the huge space that will hold the collection, PCs, and reference desk. Beyond where the men are working, in the far left corner of the photo, will be a childrens area with a barnyard design.




Here workmen install doors to the new teen room!
It will include a large screen TV, video games and comfy seating.



This is the first room to be completed--the new staff lounge.
A far cry from the cramped room they shared as workroom!

Construction Photos II--decisions


Decisions, decisions, decisions. Here are some examples of new furniture, paint, upholstery, tile, and carpet for the new space.
Photos courtesy of Whiteford Staff.




Any of these choices look great compared to outdated circulation desk.
This photo was taken as they were moving branch into trailer and days before demolition began.

Construction Photos I --spring



These photos are from the spring and show the addition in the rear of the building.
All photos courtesy of Whiteford Staff.





Concrete is laid and framework begun on new construction.






Interior walls being moved to allow for floor plan changes. The original building area will become staff workroom, staff lounge, community meeting room, teen room and circulation area. New construction will house majority of the collection, PCs, childrens area, and study room.

11/1/09

News & Views --Groundbreaking

Nearly a year ago the construction began in Whiteford. The Press Release describing the construction project and groundbreaking photo is attached.

News & Views -- technology & science center

HCPL is leading the way with new technology and plans for a science center.

News & Views--Slate Quarry

In a small town, a history lesson can be found in unexpected places. In Delta you can learn about the old quarry in a local furniture store.

Slate Quarry History

I found a great book at the branch The River and the Ridge: 300 years of Local History Peach Bottom Township and Delta, Pennsylvania Cardiff and Whiteford, Maryland by Roger B. Wilson, Ed. D.; Donald C. Robinson, James L. Morris, and David B. Glenn, D.D.S.
This summary is from the website http://www.harfordhistory.net/river.htm 



Peach Bottom Slate Quarry



Shank's Ferry on the Mighty Susquehanna River


Take a Walk With Us

Many houses in the Delta, Peach Bottom Township, Cardiff, and Whiteford area have both a slate roof and a slate foundation. The story of this slate is also the foundation of our history. A twelve-mile ridge of slate is our dominant landform. The discovery of roofing slate in 1734 is the beginning of a unique history. A little more than one hundred years later, in the 1840's, many people born in Wales traveled across the Atlantic Ocean to live here because of our slate. The Welsh cracked the stone in one direction and split it in the other to make roofs that seem to last forever.
Our hard, beautiful slate is just part of the story. The Susquehanna River is a mile-wide, physical barrier forming our eastern boundary. Much of our history is connected to "the river." Delta Borough and Peach Bottom Township are in York County, Pennsylvania, with Muddy Creek forming the northern boundary of the township. The villages of Cardiff and Whiteford are in Harford County, Maryland. These two villages, one borough, and one township are the focus of this book. Starting where northern Maryland meets southern Pennsylvania at the Susquehanna River, the area extends about nine miles west, and three to five miles north of the Mason-Dixon Line, and about one mile south of that line.
We have farmland, forests, river hills, soapstone, slate, serpentine, and Wissahickon shist. Upon this land we built farms, roads, houses, schools, factories, and memories. We have plowed many an acre and dug hundreds of feet deep for rocky treasures. We have treasured stories too. We have family stories, farm stories, school stories, dam stories, quarry stories, electrifying stories, and atomic energy stories. Many of these stories are about how things change.
Given enough time everything changes. Shale can change to slate. The change into stone takes millions of years but eventually will have human consequences. Other changes depend on inventors who design new technology, bringing changes to how we live. Europeans arrived here in ocean-crossing ships with clocks, books, and iron weapons. They found a people with canoes and tools of stone. The natives were changed forever and so was our region.
Looking back at the important changes that affected us, it went like this: a slate ridge formed; the first people came into the region; these people learned how to farm; Europeans came across an ocean; farms, villages, towns, cities, and the colonies were organized, and a dispute was settled with the Mason-Dixon line. And, in our area, many Scots-Irish came; slate was discovered; the first church was built, the first school, the first real road, and a stagecoach; later came the canal along the river; the slate industry; the railroad, and paved roads. Terrible, destructive wars came and went; the Great Depression; the slate industry declined; and a nuclear power plant was built. Telegraph, radio, and television spread across the entire nation, followed by cable TV, computers, and the Internet.
This book is about the changes that shaped our region and created our history. Come, take a book walk with us. If you took a real walk along the Susquehanna River on the western shore past Coal Cabin, up through the river hills, striding over corn fields and peach orchards, past a couple of quarries, into the towns of Delta, Cardiff, and Whiteford, it would be only a few miles but could take several hours or several days. In this book we'll show you old quarries, slate sidewalks, restored homes, green marble, the Rehoboth Welsh Church, our oldest school, stone cottages, a railroad trestle, fields of wheat and corn, piles of slate, a marker for Mason and Dixon's line, Welsh poetry on slate gravestones, a slate clock, and the slate jail. Maybe you will take a real walk to see all these things yourself, to revisit old memories, or to marvel at some of our treasures for the first time.
Roger B. Wilson, July 2003
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Roger B. Wilson was a long-time resident of Whiteford, taught at Delta-Peach Bottom Elementary School and Millersville University, and enjoys the beauty of the slate quarries.
Donald C. Robinson grew up in Cardiff, lives in Delta, and for a long time has been interested in the Welsh and the Peach Bottom slate industry.
James L. Morris is one of the principal founders of the Old Line Museum in Delta and has a large collection of historical photographs.
David B. Glenn was raised in Delta, has a dental practice in Cardiff, and is a local historian.
This book is sponsored by the Old Line Museum, Delta, Pennsylvania.
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The book has a hard cover, 369 pages, over one hundred references, an index, and roughly 150 photos & maps, four in color.